Shipping policy
Shipping Policy
Shipping Policy
Last updated: September 10, 2026
WHERE WE SHIP
We currently ship within the United States only.
PROCESSING TIME
Orders are typically processed within 1–2 business days before they ship. You will receive a shipping confirmation email with tracking information once your order has shipped.
SHIPPING METHODS AND RATES
Shipping cost is calculated on your order subtotal after any discounts have been applied, before tax:
- Standard Shipping: $7.99 flat rate for order subtotals up to $29.99.
- FREE Standard Shipping: Automatically applied to order subtotals of $30.00 or more.
- Expedited Shipping: Calculated at checkout based on your address and order. Available expedited options include UPS 2nd Day Air®, FedEx Standard Overnight®, and UPS Next Day Air® Early.
Available shipping methods and their exact rates are displayed at checkout before you complete your order.
DELIVERY TIMES
Delivery times are estimates provided by the carrier at checkout and are not guaranteed. Expedited options are named for their target delivery speed; actual delivery is subject to the carrier's own service guarantees.
ORDER TRACKING
A tracking number will be included in your shipping confirmation email once your order ships.
LOST, DAMAGED, OR DELAYED PACKAGES
If your package arrives damaged, or you believe it has been lost in transit, please contact us at support@bilzgiftgames.com with your order number so we can help. See our Refund Policy for how replacements and refunds are handled.
QUESTIONS
If you have any questions about shipping, please contact us at support@bilzgiftgames.com or call (410) 256-3224.